Privacy Policy | BluePeak Gear

Introduction

BluePeak Gear ("we", "our", or "us") is committed to protecting your privacy and handling your personal data securely and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.bluepeakgear.com.au, including any other media form, media channel, mobile website, or mobile application related or connected to this website (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our services, you consent to the data practices described in this Privacy Policy.

Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. You may be asked for, as appropriate:

Contact information: Name, email address, mailing address, phone number
Billing information: Credit card details, billing address
Account details: Username, password, profile information
Demographic information: Country, preferences, interests
Technical information: IP address, browser type, device information

You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site-related activities.

Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about your means of connection to our Site, such as the operating system, the Internet service providers utilized, and other similar information.

How We Use Your Information

We may use the information we collect from you for the following purposes:

To personalize your experience and to deliver content and product offerings most relevant to you
To improve our website to better serve you
To process transactions and send related information including confirmations and invoices
To administer a contest, promotion, survey or other site feature
To send periodic emails regarding your order or other products and services
To follow up with you after correspondence (live chat, email, or phone inquiries)
To comply with applicable laws and regulations

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database.

After a transaction, your private information (credit cards, financial information, etc.) will not be stored on our servers. All data is stored in secure data centers protected by advanced firewalls, encryption, and other security measures. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Types of cookies we use:

Essential cookies: Required for the operation of our website
Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
Functionality cookies: Used to recognize you when you return to our website
Targeting cookies: Record your visit to our website, the pages you have visited and the links you have followed

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:

Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Business Transfers: If our business is sold or merged with another company, your information may be disclosed to our advisers and any prospective purchaser's advisers and will be passed to the new owners of the business.
Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Rights

Under data protection laws, you have rights regarding your personal data, including:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +61 2 9240 8500
By mail: 145 George St, The Rocks NSW 2000, Australia